Last Updated: Feb 23, 2026
Company Name: Good Fortune and Wisdom Community Limited
Contact Email: info@wpowerup.com
Welcome to WPowerUp.com (the "Website," "we," "us," or "our"). We are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, register an account, purchase products, or make a donation.
Our website platform is powered by Odoo SA. This means we use Odoo's software and services to operate the site, manage users, process orders, and record donations. This policy explains your relationship with us and with our technology service provider, Odoo.
1. What Information We Collect
We collect information in the following categories and from the following sources:
Information You Provide Directly:
Account Information: When you register on our website, we collect your name, email address, username, and password.
Transaction Information: When you purchase a product or make a donation, we collect your billing address, payment information (such as the last four digits of your credit card for order confirmation), and transaction history. Complete payment details (like full credit card numbers) are processed directly by our payment service providers; neither we nor Odoo store them.
Profile Information: You may choose to provide additional information in your profile, such as your phone number, address, or preferences.
Communications: When you contact us via our contact form, email, or phone, we collect the content of those communications.
Information Automatically Collected via the Odoo Platform:
When you visit our website, the Odoo platform and its infrastructure providers may automatically record technical and usage data to ensure the site functions correctly and securely. This information includes:
Device Information: Your IP address, browser type and version, operating system.
Usage Information: The pages you visit, links you click, time and date of access, and time spent on the site.
Cookie Information: We use necessary session cookies to maintain your login status and shopping cart contents.
2. How We Use Your Information
We use your information only for specific, explicit, and legitimate purposes:
To Provide Services: Processing your account registration, managing your membership, handling your orders and payments, completing donation records, and providing you with receipts.
To Communicate With You: Sending you service notifications (like order confirmations, password resets), responding to your inquiries, and sending information necessary for your donation or purchase.
To Improve Our Website: Analyzing website usage to optimize user experience and functionality.
For Legal Compliance: Complying with applicable laws and regulations, such as retaining transaction records for tax purposes.
For Security: Detecting, preventing, and addressing fraud, security, or technical issues.
We do not sell your personal information to third parties.
3. How We Share Your Information (Our Service Providers)
To achieve the purposes above, we may share your information with the following categories of service providers. These providers are obligated to protect your data and may only process it according to our instructions.
Platform Technology Provider (Odoo): We use Odoo SA's software and cloud platform to operate our website. This means your account information, transaction records, and donation data are stored in Odoo's databases. Odoo acts as our data processor and accesses this data only to provide technical services (e.g., system maintenance, troubleshooting). You can consult Odoo's Privacy Policy to understand how they process data on our behalf.
Payment Processors: We process payments through third-party payment gateways integrated with Odoo, such as [Please list the actual processors you use here, e.g., Stripe, PayPal, Adyen] . When you make a payment, you are directed to their pages or technology; your complete payment information is collected and processed directly by them in compliance with PCI-DSS security standards.
Other Service Providers: We may use other providers that assist in running our business, such as email communication services (for sending notifications) or customer support tools. We ensure these partners comply with data protection regulations.
4. Important Note on Age Restrictions (18+)
Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from persons under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately using the information below, and we will take steps to delete such information.
5. Your Rights
Depending on your location (for example, if you are a resident of the European Economic Area or California), you may have specific rights regarding your personal information, including:
Right to Access: You have the right to request a copy of the personal information we hold about you.
Right to Rectification: You have the right to correct inaccurate or incomplete information. You can update most information directly in your account settings.
Right to Erasure (Right to be Forgotten): You have the right to request that we delete your personal information, subject to legal retention requirements.
Right to Data Portability: You have the right to receive your information in a structured, commonly used, and machine-readable format.
Right to Object or Restrict Processing: In certain circumstances, you have the right to object to or request restriction of our processing of your information.
How to Exercise Your Rights:
Self-Service: You can log in to your account and update your profile directly through the Odoo user portal.
Contact Us: For other requests, or if you need assistance, please contact us at info@wpowerup.com . We will respond to your request promptly.
6. Data Retention
We will retain your personal information for the following periods, unless a longer retention period is required or permitted by law:
Account Information: For as long as your account is active. You may request account closure at any time.
Transaction and Donation Records: We are required by tax and accounting laws to retain invoices for orders and donations for 7 years.
Website Logs: Automatically collected technical data is typically retained for a short period (e.g., 12 months ), unless needed for security investigations.
7. Data Security
We implement a variety of technical and organizational security measures to protect your personal information against accidental loss, unauthorized access, use, alteration, or disclosure. These measures include encryption, access controls, and secure server infrastructure provided by Odoo and its sub-processors (such as OVHcloud, Google Cloud). However, please be aware that no method of transmission over the Internet is completely secure.
8. Cookies Policy
We use cookies and similar technologies on our website to enhance your browsing experience, understand how you interact with our site, and support core functions like keeping you logged in and maintaining your shopping cart.
For detailed information about the specific cookies we use, their purposes, and how you can manage your cookie preferences, please refer to our dedicated Cookie Policy page .
By continuing to use our website, you consent to our use of cookies in accordance with this policy and the detailed information provided in our Cookie Policy. You can adjust your cookie preferences at any time through your browser settings or via the consent management tool available on our site.
9. International Data Transfers
If you are located in the European Economic Area (EEA) or the UK, your personal information may be transferred to, and processed in, countries outside of your own. Our primary technology provider, Odoo, is headquartered in Belgium, but its cloud infrastructure may be operated by sub-processors located globally (such as Google Cloud or OVHcloud). When such transfers occur, we ensure an adequate level of protection is provided, typically through the use of European Commission-approved Standard Contractual Clauses.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make material changes, we will post the updated policy on this page and may notify you via a website notice or email, where appropriate.
11. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Email: info@wpowerup.com
Mailing Address: UNIT B 15/F MAI LUEN IND BLDG, 23-31 KUNG YIP ST, KWAI CHUNG, HONG KONG